About

Experience

Graphic Design 
8 Years 

Technical Writing 
5 Years

Instructional Design 
5 Years 

User Experience Design 
5 Years

Front End Web Development 
4 Years 

Industrial Design 
Informal/Hobby 

Education

Industrial Design, BS
The Art Institute of California–Orange County
Intentional design founded on principles of product psychology, user experience, and product life cycle; product design and development; marketing demographics research; visual communication; product presentations; manufacturing techniques research; prototyping and machining; graphic design; and sketch ideation.

Experienced, empathetic leader skilled in creating excellent client engagement through UX design, technical writing, graphic design, learning engineering, customer service, and user psychology. 

Skills

Graphic Design

  • Adobe Creative Suite
  • Branding Design
  • Vector Design
  • Template Design
  • Layout Design
  • Sketch Ideation
  • Prototyping, Concept Development
  • Product Development
  • Quality Assurance

Writing

  • Technical Writing 
  • Proofreading
  • Copy editing
  • Copywriting
  • Process Documentation
  • Fiction Writing (hobby)

Instructional & UX Design

  • Developed online, in-person, and hybrid training programs for a wide variety of programs, proficiencies, and end users.
  • Created training modules from product/user manuals and SMEs for preparing end users to do general maintenance, general hardware and software handling, and specific complex tasks
  • Created expansive interactive online workbook-style training from existing hardcopy workbook
  • Assess Learning Outcomes 
  • Quality Assurance
  • Software used:
      • Articulate Storyline
      • LearnDash LMS
      • WordPress
      • H5P

Front End Web Development

  • WordPress 
  • WordPress Page Builders: Gutenberg, Elementor, Beaver Builder, Thrive Architect 
  • Convert Documents (commonly Microsoft Word or Google Docs) into knowledge base articles and blog posts following client branding standards
  • Convert graphical PDFs into web pages following client branding standards
  • LearnDash LMS
  • User Experience Design
  • Quality Assurance

Professionalism

  • Project Management
  • File Management (Google Suite, DropBox, FileCloud) 
  • Customer Service 
  • Communication 
  • Problem Solving 
  • Compartmentalization 
  • Inventory Management
  • Personnel/Hiring
  • Schedule and Time Management 

Security

  • ITAR Compliance
  • EAR Compliance
  • HIPPA Compliance (pharmacy)
  • GovCloud Compliance
  • FileCloud Software 
  • xAPI Reporting
Portfolio